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Lync 2013 - When contacting your support team, reference error ID 51024 (source ID 242) IM Conferencing

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When trying IM with 3 or more people, I got this error.

I tried the solution from:

http://social.technet.microsoft.com/Forums/en-US/ocspresenceim/thread/97f61164-e8c0-4827-b31a-98bd0d12d0fa

"So I finally solved my issue.  I followed this: http://social.microsoft.com/Forums/en-US/commmunicatorim/thread/512bccc3-d624-4b11-91c1-5d52aca3c195 and changed the intended purpose to enable all purposes on the cert.  Then ran another windows update and restarted.  All is well now.  Multiple people in a chat works fine."

I had the exact same problem, my GoDaddy certificate authorities wasn't "All purpose", so I did it on my two FE server, rebooted the servers to be sure, and still have the same issue.

I have a Lync 2010 setup, and a new Lync 2013 deployment with aprox 30% of my user on the Lync 2013 servers.

IM Conferencing works fine for my Lync 2013 client (on lync 2010 servers) but not for my Lync 2013 client (on lync 2013 servers)




What triggers a Conference ID to change for an already scheduled meeting

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When a user edits an already existing Lync 2010 online meeting appointment in Outlook 2010 the Conference ID will change on occasion. We did some testing but can not determine what causes the ID to change.  Does anyone know the circumstance or rules that cause Lync to change the Conference ID.

Thanks

Can't remove AV conferencing pool from Topology builder

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I have standalone single computer AV conferencing pool deployed and it working normally. Now I'd like remove it and add an multiple computer AV pool for redundancy purpose. But after I disassociate AV pool from Front End pool, the topology builder always show below error and prevent me from publish the topology:

"Conference services and the related user services must be collocated on the same cluster.
UserServer:myfepoolfqdn.com"

I've removed the conference directory with "Remvoe-CsConferencedirectory" cmdlet.

 

OCS and Lync 2010 conferences

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Hi everyone

I have some customers with OCS 2007 R2 and Lync Server 2010
The products have deployed and are working correctly

Now, I have this question about conferences:

I create a conferences with two or more users from Communicator client, it works fine. When the creator leaves conference, the other users remains in conference, until they manually end the call.

Are there some way to configure the environment to automatically close or disconnect the other users from conference when the creator leaves them?

Thanks in advance
Regards

Javier


Javier Mariani

Conference ends after a couple of minutes

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Hi! 

I'm having some problems testing out Lync server 2010. I've created a test domain with two virtual servers, one DC and one Lync server. I've also got some clients set up in the domain, who can IM with one another. The clients are able to establish a audio/video call as well as sharing of programs/desktop. Unfortunately after a couple of seconds, up to a couple of minutes the call terminates. The clients are presented with an error message "You have left the call." with an option to rejoin.

I've enabled logging on the clients, and there is one error message occurring:

07/25/2012|11:03:38.096 8BC:8C0 ERROR :: SIP_URL::ParseUrlParams invalid char d found when trying to parse params
07/25/2012|11:03:38.096 8BC:8C0 ERROR :: SIP_URL::ParseUrlBase ParseSipUrlParams failed 80004005
07/25/2012|11:03:38.096 8BC:8C0 ERROR :: SIP_URL::InternalInitialize ParseSipUrl(sip:Pierre de Fermat) failed 80ee0012

I notice that the sip url Lync is trying to use is on the form FirstName LastName, not its e-mail address as specified on the Lync server. 

Does anyone know of any solutions to this problem? I've done some browsing on Technet after tips, but none have been successful so far.

Regards,

Bjørn


Sharing stops unexpectedly during an Online Meeting for some users during 3+ party conferences. Anyone else see this?

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Experiencing issues where sharing stops when toggling between two shared programs in a Lync Online Meeting.  These meetings have more than 2 participants.  This is affecting about 6 to 10% of our overall conferences.  The presenter has to repeatedly re-share the programs over the course of the Online Meeting sharing session.  All endpoints are internal when this occurs, as we do not have an edge setup.  We are not using audio/video or Enterprise Voice during these sessions either.   All participants are using the full Lync client as well (no web clients).   Has anyone else experienced anything similar?

The Monitoring server reports the following error message when this occurs:

Request:
BYE
Response:
200
Diagnostic ID:
22
Category:
Unexpected
Component:
Common
Reason:
 
Call failed to establish due to a media connectivity failure when both endpoints are internal
Description:
 

The call failed to connect because a media path could not be established between the two internal endpoints. This can be caused by network performance issues affecting the endpoints. Correlation of such failures with individual networks or endpoints can indicate potential deployment issues.

The client generates the following error when this occurs:

Warning
Event Source: Communicator
Event Category: None
Event ID: 11
Date: 6/13/2012
Time: 10:20:30 AM
User: N/A
Computer: XXXX-SRV-WTSXXX
Description:
A SIP request made by Communicator failed in an unexpected manner (status code 0). More information is contained in the following technical data:

RequestUri:   sip:username@domain.com;gruu;opaque=app:conf:applicationsharing:id:XCC4ECO4
From:         sip:username@domain.com;tag=f8092b922f
To:           sip:username@domain.com;gruu;opaque=app:conf:applicationsharing:id:XCC4ECO4;tag=dbc5dfacf
Call-ID:      240829c5f2434789be621740428a3fdd
Content-type: application/sdp;call-type=applicationsharing

v=0
o=- 0 1 IN IP4 xx.xx.xx.xxx
s=session
c=IN IP4 xx.xx.xx.xxx
b=CT:99980
t=0 0
m=applicationsharing 4206 TCP/RTP/SAVP 127
a=ice-ufrag:th3J
a=ice-pwd:MFhKsM6h JNsymMxm2DAd51m
a=candidate:2 1 TCP-ACT 2121006591 xx.xx.xx.xxx 4206 typ host
a=candidate:2 2 TCP-ACT 2121006078 xx.xx.xx.xxx 4206 typ host
a=crypto:2 AES_CM_128_HMAC_SHA1_80 inline:BY//GPWtnllzmVGHWm3T2 EHw14l8fW3w1SusJWR|2^31|1:1
a=remote-candidates:1 xx.xx.xx.xx 59040 2 xx.xx.xx.xx 59040
a=setup:active
a=connection:existing
a=rtcp:4206
a=mid:1
a=rtpmap:127 x-data/90000
a=x-applicationsharing-session-id:1
a=x-applicationsharing-role:sharer
a=x-applicationsharing-media-type:rdp
a=x-capabilities:request-control="sendrecv"


Response Data:

180  Ringing


0  (null)
ms-diagnostics-public:  32;reason="Call terminated on mid-call media failure where both endpoints are internal";OriginalPresenceState="0";CurrentPresenceState="0";MeInsideUser="Yes";ConversationInitiatedBy="0";SourceNetwork="0";RemotePartyCanDoIM="No"



Can User name requirements be changed on Dial-In Conferencing Settings and PIN Management Web-page?

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Greetings,

Can the User name requirements be changed on the Dial-In Conferencing Settings and PIN Management Web-page?

For example to allow only a short user name or perhaps an e-mail address?

"An error occurred during the Lync Meeting" ?

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If I create a Lync meeting in Outlook, and then click on the URL to start the meeting, I get"

"an error occurred during the Lync Meeting"

If I cut and paste the URL into a browser, the meeting starts fine.

The only error I see on the Lync Client log is a HRREULT="0x80f10041" for the Meet. URL.

Any ideas?


PS. I think it is funny that I have to use Chrome to properly use MS forums and licensing admin sites. I would assume MS would test their sites with IE.


How is the default conference ID assigned? Can it be changed if users switch pools?

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We just decommissioned an old pool that was on our test environment, and everyone that was originally created on that pool now has an invalid Conference ID and no one can join their meetings.

What is the conference ID tied to? The users are no longer on the old pool, is there an object in the conferencing policy that points to that old pool?

It seems if we disable someone's account, and then reenable it, they will get a new default conference ID on the proper pool that works.  Is there a better way?  Is tehre something in the conferencing policy we can change?

What we're really trying to avoid is having all of our old users have to re-send their recurring meetings since they are now giving out invalid conference IDs.  Ther accounts work great otherwise since they're been migrated to the live pool.

Thanks,

TheDeepNorth

Squid Reverse Proxy and Lync

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Hello,

i would like to use for my edge Server an squid reverse proxy.

Someone knows it's possible or use the lync in combination with suid and where can i find an configurationguide?

Thanks

Test-CSTopology Error

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When running a Test-CSTopology, I am seeing the following for each of our pools. We have 3 total.

Service: 1-UserServices-1
Role: UserServices: 1
Requires setup: True
Conference directory Not Ready: 2

Service: 2-UserServices-1
Role: UserServices: 1
Requires setup: True
Conference directory Not Ready: 4

Service: 3-UserServices-1
Role: UserServices: 1
Requires setup: True
Conference directory Not Ready: 7

A Get-CSConferencingDirectory shows the following:

Identity             : 2
ServiceId            : UserServer:LyncPool01.domain.com
TargetServerIfMoving :
Id                   : 2
Fingerprint          : 841a5baa-7c2f-4e69-89e7-750099039548

Identity             : 4
ServiceId            : UserServer:lyncpool02.domain.com
TargetServerIfMoving :
Id                   : 4
Fingerprint          : fd529f4d-1871-4091-af57-9234c0c7cba3

Identity             : 7
ServiceId            : UserServer:lyncpool03.domain.com
TargetServerIfMoving :
Id                   : 7
Fingerprint          : 05ed30e6-e758-44af-93d0-5709c57f5735

Lync 2010 Conferencing with external going Peer-to-Peer

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I have a Lync 2010 Standard Edition FE and a Lync 2010 Edge Server which is deployed in a DMZ. Firewall Settings have been adjusted according to the Firewall Requirement Sheet.

Conferencing (especially desktop/application sharing with external (other companies) Lync clients has been working fine until some time. After some investigation i can see SRTP traffic (TCP port 50.000+) trying to flow directly from internal desktop client to destination server. What i remember is that traffic should go from my client to my edge server and then to partners Infrastructure (when sharing an application). I can reproduce this everytime by sharing my desktop on my internal client to another client using Office 365 Lync. If i trace connections on our firewall i can see my client trying to reach TCP Ports from 50.000 upwards on the Office 365 infrastructure (which is blocked right now and has also been blocked in the past). Federation is set up and everything except application/desktop sharing works fine.

Szenarios i tried until now and observed this behaviour:

Internal client trying to directly IM Office 365 and sharing desktop does not work (same applies in the oher direction)

Meet Now started from internal: Both internal and O365  client cannot share desktop
Meet Now started from O365: O365 client can share desktop, internal client cannot

I also investigated SIP Messages via Lync Server Logging Tool from what i see our Edge Server is recognized - anonymized message as follows (Remote Site is O365 Lync):

Route: <sip:[internal Lync FE]:5061;transport=tls;lr>
Route: <sip:sipfed0E.online.lync.com:5061....
Route: <sip:sipdir0e-int.online.lync.com:5061;transport=tls;ms-fe=DB30E00DIR03.infra.lync.com;lr>
Route: <sip:sippooldb30e01.infra.lync.com:5061;transport=tls;ms-fe=DB30E01FES02.infra.lync.com;opaque=state:T;lr>
User-Agent: UCCAPI/15.0.4420.1017 OC/15.0.4420.1017 (Microsoft Lync)
ms-client-diagnostics: 26; reason="A federated call failed to establish due to a media connectivity failure where one endpoint is internal and the other is remote";
CalleeMediaDebug="application-sharing:ICEWarn=0x4000220,
LocalSite=[internal FE IP]:3437,
LocalMR=[External AV Interface on EDGE]:55837,
RemoteSite=132.245.192.9:48876,
RemoteMR=132.245.192.32:55106,
PortRange=1025:65000,
LocalMRTCPPort=55837,
RemoteMRTCPPort=55106,
LocalLocation=2,
RemoteLocation=1,
FederationType=0,
NetworkName=[Internal Domain Name],
Interfaces=2,
BaseInterface=2,
BaseAddress=[Internal FE IP]:17207";
LyncAppSharingDebug="SharerChannel:0x0; 

Maybe someone can put some light in this issue

Feature Request: Play a music file for all online attendees in a Lync meeting.

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I attend and run Lync meetings regularly and often try to have a landing slide / picture displaying for people joining the meeting to see. In a recent Ignite meeting I mentioned it would be good to also be able to play a music file so that those joining know that they are receiving audio. It will also add another dimension to the professional feel and ambience of a Lync online meeting.

The Lync server creates a space for meeting content.  Perhaps the meeting organizer could "add music" to the "Meeting Options" that would in turn upload the audio file to the meeting content space.  Then any presenter can play, stop, adjust the volume or loop the audio.

Just a thought.  Perhaps not the best place to post it, but hey.  We all have to get our idea's out somewhere where they can be heard and perhaps acted upon.

How to find Pstn Meeting ID from backend Database

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Customer has deployed Lync Server 2010 enterprise edition. One of the management requirement is for administrator is to find specific meeting id for specific users and let new users know such that meeting invitation does not need to be forwarded by organizer or other invitees in the meeting.

Customer mainly interested to find the PSTN Meeting ID for specific conference settings.

The two tools in ResKit allows to find details customer is looking for - using WebConfDataTool.exe and dbanalyze.exe. The WebConfDataToo.exe returns external conference ID and using external conference ID, dbanalyze.exe can return PSTN Meeting ID. However, both these tools perform remote SQL query to backend database. Customer's backend SQL server is setup such that remote SQL query is not permitted. Hence these tools fails to get the details.

Therefore, here are the questions:

1) In which database and what table PSTNMeetingID is stored? I see a PSTNLocalId but it is not the same.

2) I have looked at the table dbo.PstnMeetingID and stored procedure dbo.ConfpLookupConferenceByExternalConfId. Is there any existing store procedure? If answer is "Yes", can you please let me know the name? I think a stored procedure which convert PstnLocalId to PSTNMeetingID would work too.

All response is greatly appreciated.

Thanks,

Ketan Shah

Ketan.shah@catapultsystems.com


Ketan Shah Sr. Lync Support Engineer Lync Managed Services Catapult Systems

Non Enterprise voice users - Call back feature issue

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So we followed this post to get non-enterprise voice users the ability to have a conference call them back.  We added the static route and it does work.  But when they put the number in, if it is a ten digit number, it automatically puts a +1 in front of the number and then sends it to the CUCM.  Now its not normalizing that due to any dialplan, it just seems to be a default setting.    Is there any way to change that so it would not normalize that number at all? 

Rich


Getting message 'This is not a valid conference id'

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Hi All,

I am working on a Lync Enterprise setup. We hv edge, Frontend with Mediation,  Conferencing and database servers. The issue is we are not able to join the conference using the 'Conference Id'. We always get - 'This is not a valid conference id' message. We tried following two scenarios and seeing the same error.

1) Create a Conference using Outlook via Lync Online meeting plugin. We get the Local dial in number, conference id and meeting url. Dial the local number, we get Lync conference prompts. When we enter the conference id, we get message that it is not a valid conference number.

2) Using Lync Client, create a 'Meet Now' conference. In the 'Group Conversation' window, there is link 'Join information and Meeting Options'. When you click the link, you get Dial-in number, conference id and Meeting link. Then using Lync client, join the conference using the SIP uri of the 'Conference room'. We get the conference room prompt as expected. When we enter the conference id, we get the same error - not a valid conference id.

But when you click the 'Meeting link', we are able to join the conference without any issues. The issue is Lync is not able to authenticate the conference id. How to debug this.

Appreciate any pointers.

Thanks,

-Bajjee


Thanks, Bajjee

lync attendee port

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Greetings!

 

In our company we have a lync standard and lyncedge installed. If we gonna invite a guest (external user) to join videoconference and he will be using lync attendee as a guest user, what are the port requrements for him? Does his company needs to open any ports or he will be joining thru port 443?


bostjanc

office web apps server on windows 2008 r2 connectivity issues

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Hi,

I have installed office web apps server on windows 2008 r2 sp1 according to the guideling in deploying office web apps serverhttp://technet.microsoft.com/en-us/library/jj219455.aspx

I can succesfully view te page https://server fqdn/hosting/discovery from the client and server

I have added the WAC server in Lync 2013 and published the topology and I can see event 41032 that it has found the wac server. Lync front-end is installed on windows 2008 R2 sp1

When I share a powerpoint persentation in the Lync client I can see it uploading and then it shows loading and  after a few seconds I get the error: some presenting features are unavilable due to server connectivity issues.

The monitoring server reports the following failure:

54031; reason="The WAC presentation failed with a server error"....

Who can tell me what is wrong or is missing from the setup?

lync unique meeting Url

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We want to make sure the meeting url for each user is unique so we are planning on doing this

Set-CsMeetingConfiguration -EnableAssignedConferenceType $false -AssignedConferenceTypeByDefault $false

We know this will increase disk space.  The question is how much disk space with this require and will it get out of control?

We have about 1000 users.


Network Touch

Assigning line URIs - Powershell

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So we want to assign all of our users line URIs stating with 50000 and on up.  Can someone tell me the easiest way to accomplish this through powershell?

Rich





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